Credit Card Instructions

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Download the PDF by clicking here

For further questions contact Jake (615) 207-0458 or Will (615) 207-6841.

PLEASE DO NOT CALL THE OFFICE CONCERNING ANY CREDIT CARD ISSUES!

VeriFone Credit Card Instructions:

Sale:

  1. From Main screen, swipe card

Manual Entry:

  1. From Main screen, Select Sale (F8), and type in Account number
  2. Press enter
  3. Select card type
  4. Type in expiration date
  5. Is the card present? If yes, go to step 7, if no go to step 8
  6. Imprint card
  7. Enter V-Code and press enter OR press enter to bypass
  8. Enter Clerk ID and press enter
  9. Enter transaction amount and press enter
  10. Enter address and press enter OR press enter to bypass
  11. Enter zip code and press enter OR press enter to bypass

Debit Transactions:

  1. From Main screen scroll down to Refund (F#)
  2. Enter password and press enter
  3. Swipe card or enter account number and press enter
  4. Choose card type (F#)
  5. Type expiration date and press enter
  6. Imprint card (if this is a manual transaction)
  7. Enter clerk ID (if prompted) and press enter
  8. Type in transaction amount and press enter
  9. Print Customer Copy? Hit yes for a receipt for the customer

Re-Print a receipt:

  1. From main screen press the Reprint button
  2. Select a receipt (F#)
  3. Last Receipt prints the last transaction receipt
  4. Any Receipt will allow you to type in the invoice number of the receipt wanted.

You must keep all your batch reports. If you do not then you will not get credit for the sales from the missing batch report!


Reports:

  1. From the main screen press the Reports button
  2. Scroll down the menu and select the report name
  • Totals: Prints a totals report
  • Detail: Prints a detail report. This report is used to break down credit cards by type and is best used for daily paperwork
  • Batch History: this can be run by Date or by All

Batch Review:

  1. Scroll down to Batch Review
  2. Enter password
  3. Press enter for All
  4. Select PRNT to print the batch review

**Note: Batch Review allows merchant to review the batch. Auth Batch prints report and attempts to authorize transactions. If any transactions are denied, a Failed Auth Report is printed and the following promts are displayed:

Delete Auth Batch?

  • Yes: will delete failed transactions
  • No: will not delete failed transactions.

Manual Settlement:

  1. Print a daily report
  2. Scroll down to Settlement
  3. Enter password
  4. The terminal will display the totals
  5. Confirm the totals by pressing enter
  6. Verify that “Settlement Successful” prints on the report

Void:

  1. Scroll down to Void
  2. Enter password
  3. Void last transaction? Hit Yes to void the last transaction
  4. If you need to void a different transaction hit No
  5. To find a transaction: Hit invoice# (F#), and enter.
  6. This will take you to the first invoice in the batch, press next to scroll to the next invoice in the batch or type in the invoice # to be voided
  7. Type in the last 4 digits of the account number and press enter

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